Association Employee Online Studies

The high correlation between customer satisfaction and employee loyalty makes candid employee feedback an essential component of your organization’s ongoing strategic research.

SatisfactionWorks offers cost effective, anonymous employee surveys that provide clear benchmark and trend information.

SatisfactionWorks’ online employee survey probes the following areas:

• How well the association meets employees’ key workplace expectations
• Gaps between importance and performance on workplace factors
• Employee loyalty
• Employees’ feelings about job and working environment
• Difficulty of replacing key job attributes

Associations that commission our annual member loyalty surveys can compare employee satisfaction to member loyalty scores and use the combined information to better serve organizational mission and values.

The employee survey is conducted online with a two-month turnaround.